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Campaign Monitor Vs EmailOctopus Comparison (2024)

Hey there, if you’re deep in research to find the best email marketing platform for your brand, you’ve come to the right place. To make this easier for you, below table has a detailed overview of Campaign Monitor vs EmailOctopus, to help you choose the right platform. If you want to talk to an expert to help you decide, feel free to book a demo.

How Campaign Monitor compares with EmailOctopus

Here’s a summary and non-biased comparison between Campaign Monitor and EmailOctopus on the basis of email marketing features

TL;DRCM_horizontal_logo_light_BG_01_2a83cde05demail_octopus_c05b9000b0
Email editing and creation

Provides a basic email editor, HTML editor and a text editor. Editor can create HTML emails only.

Provides a HTML editor. It has drag and drop, responsive features

Automation

Automations have basic email handling cabability along conditions to perform basic email marketing.

Automation is simple with limited actions and conditions along with triggers including API

Integration

107 integrations

78 integrations

Transactional emails

Yes

No.

Ease of Access

Basic email marketing software with every other requirement but lacks at places where we expect automation triggered from 3rd party. Also, creating email editing capability is low

Pretty easy to use, stepwise advancement in each stage of building a campaign/automation

Customer Support

Email Support, In-App dedicated support, In-App Knowledge base, Customer Support

Telephonic support,Email Support, Chat Support, Video Tutorials, Knowledge base

Interactive emails

No

No

Other marketing features

Has the following tools on marketing: - Signup forms for pages. - SMS marketing

NA

Why not consider an email marketing tool that gets 3x conversions?

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Interactive Emails

Create & send dynamic forms for customer feedback, product reviews, NPS surveys, and so much more.

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Dedicated Human Support

Get support whenever you need it via email, live chat, slack, or calls.

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Automate pre-built user journeys

Trigger emails based on Webhooks, conditional logic, time delays, and more.

Detailed comparision of EmailOctopus, Campaign Monitor, and Mailmodo

Email Creation

When a tool has features like a drag-and-drop editor, pre-made templates, and interactive widgets, creating emails is quick and fun.

FeaturecampaignmonitoremailoctopusMailmodo
Template editor

Can create from scratch or select template from library

Can create from scratch or select template from library

Can create from scratch or select template from library

Drag and Drop

Elements can be dragged and dropped any where within the email

Elements can be dragged and dropped any where within the email

Selection (single click) based template editor, can only stack new layout and elements at the selected position. To move elements up and down, there is a up and down button

Email Dimensions

Have fixed width of 600 px

Have fixed width of 600 px

3 Width options(600px, 700px, 800px) are provided(that resemble industry standards). Rich text emails can be sent with full width email

Pre-made layouts

4 layout to select from - Newsletter, Welcome, Annoucements and Update

4 layout to select from - Newsletter, Welcome, Annoucements and Update

12 variations of layouts to select from

Pre-made blocks/modules

Not Applicable

Not Applicable

  • 12 Headers
  • 54 Content Cards
  • 14 Gallery
  • 13 CTAs
  • 29 Forms
  • 15 Product Cards
  • 12 Footers
Ability to save & reuse blocks

Not Applicable

Not Applicable

Can save any layout block

Design Options

Common options like email bg color options are provided but email padding doesn't exist

Common options like email bg color options are provided but email padding doesn't exist

Common options like pading, email body and email bg color options are provided

Supported Email Fonts

Total 37 fonts

Total 37 fonts

Total 46 fonts

  • 11 email safe fonts
  • 24 web safe fonts
  • 11 web fonts.
If non-standard font is used

No prompt

No prompt

Prompts are provided for Web Safe fonts while editing. In case, non-email safe font is use, then Mailmodo replaces it with a fallback font for clients where the fonts are not supported

Template preview

Only HTML email with side by side display of desktop and mobile screens

Only HTML email with side by side display of desktop and mobile screens

HTML and AMP are displayed together with toggle between desktop and mobile screens

Template testing

Only HTML and supports unlimited testing.

Only HTML and supports unlimited testing.

HTML and AMP versions are different, supports unlimited testing

Adding custom HTML code

No

No

No

Rich text editor

No

No

Yes

FeaturecampaignmonitoremailoctopusMailmodo
In-product templates

120 and growing templates

120 and growing templates

67 and growing templates

Has a template inspiration gallery

Yes, free inspiration gallery

Yes, free inspiration gallery

Yes, free inspiration gallery

Inspirational Templates count

108 templates

108 templates

200+ templates

FeaturecampaignmonitoremailoctopusMailmodo
AMP email creation

No

No

Support AMP email creation with no code WYSIWYG editor. Doesn't require coding knowledge

Whitelisting support

No

No

Provides dedicated whitelisting support

Automatic HTML fallback

Yes

Yes

Yes

Customize HTML fallback

Yes

Yes

Allows customization for manual inputs

Sending AMP emails

No

No

Yes

FeaturecampaignmonitoremailoctopusMailmodo
Interactive AMP widgets

No AMP elements

No AMP elements

16 AMP elements

Carousel/Image Carousel

No

No

Yes

Accordion

No

No

No

Basic Event invitation

No

No

Yes,with forms

Add to calendar

No

No

Yes

Calendly

No

No

Yes

Zoom Webinar

No

No

Yes

Shopify Card Abandoment

No

No

Yes

Shopify Product Recommendation

No

No

Yes

Poll

No

No

Yes

Live Price Ticker

No

No

Yes

Star Rating

No

No

Yes

NPS Rating

No

No

Yes

Thumbs up or down

No

No

Yes

Emoji Rating

No

No

Yes

Chip selection

No

No

Yes

Spin the Wheel

No

No

Yes

Quiz

No

No

Yes

Gokwik

No

No

Yes

Form

No

No

Yes

Star Rating

No

Not Applicable

Yes

Thumbs up or down

No

Not Applicable

Yes

Thumbs up or down

Not Applicable

No

Structured for case specific

Star Rating

Not Applicable

No

Yes

Form Submission capture

Not Applicable

Not Applicable

Automatic collection and storage of form submission data. Export options available

Conditional forms

Not Applicable

Not Applicable

Yes

Step wise forms

Not Applicable

Not Applicable

Yes

Hidden field

Not Applicable

Not Applicable

No

Form fields

Not Applicable

Not Applicable

15 field options

Dropdown

Not Applicable

Not Applicable

Yes

Radio

Not Applicable

Not Applicable

Yes

Checkbox

Not Applicable

Not Applicable

Yes

Emoji

Not Applicable

Not Applicable

Yes

Thumbs up or down

Not Applicable

Not Applicable

Structured for case specific

Text

Not Applicable

Not Applicable

Yes

Multiline

Not Applicable

Not Applicable

Yes

Image Link

Not Applicable

Not Applicable

Structured for case specific

Date picker

Not Applicable

Not Applicable

Yes

Time picker

Not Applicable

Not Applicable

Yes

Phone number

Not Applicable

Not Applicable

Yes

Single chip

Not Applicable

Not Applicable

Yes

Multichip

Not Applicable

Not Applicable

Yes

Star Rating

Not Applicable

Not Applicable

Yes

Nps Rating

Not Applicable

Not Applicable

Yes

Contact & Campaign

Your email campaigns perform better when your tool monitors your subscriber’s behavior. You can use it to create dynamic segments and optimize for open rates.

FeaturecampaignmonitoremailoctopusMailmodo
Triggered

Yes

Yes

Yes

Bulk

Yes

Yes

Yes

AB testing subject line

Yes

Yes

Yes

Sending Schedule

Send and Schedule are two different options

Send and Schedule are two different options

Supports email sending by send now, schedule later and fragmented scheduling

Fragmented/Batch Scheduling

No

No

Yes

Send time optimization

No

No

Yes

FeaturecampaignmonitoremailoctopusMailmodo
Dynamic segments

Yes

Static segments

Yes

Segment on basis of campaign activity

Yes

Pre-built segments

based on engagement

Contact-level campaign data

Yes

Add contacts via

Manually, CSV, API, Apps, CRM, etc.

Automation

You are more productive when you have set up automations to trigger emails based on a contact’s activity - clicks, opens, submissions, and more.

FeaturecampaignmonitoremailoctopusMailmodo
Journey Advancement

Basic email handling with very limited trigger and automations

Basic email handling with very limited trigger and automations

Basic email handling and webhooks available

Drag & drop journey builder

No

No

Yes

Trigger options

8 trigger options

  • Welcome Journey
  • Subscriber joins the list
  • An action in your online store
  • Subscriber exits a segment
  • Subscriber enters a segment
  • A date
  • An anniversary of a date
  • RSS workflow

8 trigger options

  • Welcome Journey
  • Subscriber joins the list
  • An action in your online store
  • Subscriber exits a segment
  • Subscriber enters a segment
  • A date
  • An anniversary of a date
  • RSS workflow

12 trigger options and 5 Categories of start point

  • Manual Trigger Specific Contacts

  • Contacts Contacts added to a list, Change in property of a contact, Contact enters or leaves a segment, Occurance of date

  • AMP activities Form Submission

  • Custom events Occurence of an event

  • External Platform API/Webhook, Zapier, Make, Integromat, Influencerbit

Rules/Conditions

5 Rules

  • Condition
  • Subscriber details
  • Segment membership
  • Journey activity
  • Custom fields
  • Campaign activity

5 Rules

  • Condition
  • Subscriber details
  • Segment membership
  • Journey activity
  • Custom fields
  • Campaign activity

9 Rules

  • Campaign Activities: Opened, Clicked, Submitted

  • Advanced Conditions: Contact property, List/Segment membership

  • Delay: Wait for a time period, Wait till specific time, Wait for an event

Actions

2 actions

Email, Delay

2 actions

Email, Delay

6 Actions

Send campaign, Webhook, Add contact to a list, Remove contact from a list, Update contact property, Exit journey

Limitations

Only one trigger point and limited actions

Only one trigger point and limited actions

Only one trigger point, also post webhook you cannot proceed further with journey. There is only API entry point and no webhook trigger

Web/App/External event triggers

Yes

Yes

Yes

CRM triggers

Yes

Yes

Yes

Pre-made email flows

Yes, aka work flow guides

Yes, aka work flow guides

No

Email flows Inspiration

No

No

Yes, have a dedicated industry wise research to send engaging drips.

Analytics

What your email marketing tool can track, you can improve. Data on opens, clicks, bounces, and unsubscribes are a must-have. Some tools also have advanced features like click heatmap.

FeaturecampaignmonitoremailoctopusMailmodo
Opens

Yes

Clicks

Yes

CTOR

Yes

Submissions

Yes

Bounces

Yes

Blocked

Yes

Unsubscribe

Yes

Spam complaints

Yes

Forwards

Yes

Device usage

Yes

Email clients

Yes

Link click tracking

Yes

Click heatmap

Yes

Custom analytics dashboard

No, upcoming

Graphical rep

No

Customer Support

Most email platforms provide chat and email support, while a few also help you with human customer support. You can choose a tool based on your preferred mode of communication.

FeaturecampaignmonitoremailoctopusMailmodo
Trial Period

Using free trial, one can send campaigns to up to 5 people

Using free trial, one can send campaigns to up to 5 people

21 days on all plans

Customer support

Email Support, Phone Support, Deliverability support, Help center, Training videos, Email academy

Email Support, Phone Support, Deliverability support, Help center, Training videos, Email academy

Includes video tutorials, knowledge base, ticketing system, live chat, email support, personalized kick off call and onboarding manager too

Account activation

Email verification

Email verification

Generally email verification is done. 2-factor authentication can be configured manually

Onboarding form

Onboarding form requires:

  • Who will use this account?

  • Approximately how many employees work at your organization?

  • What best describes your level of experience using email marketing software?

  • Have you used Campaign Monitor before?

  • What best describes your role in the organization?

  • What best describes your role in the organization?

  • Approximately how many subscribers do you need to import?

  • And what best describes your organization?

  • Select the most important goals you want to achieve with Campaign Monitor

Onboarding form requires:

  • Who will use this account?

  • Approximately how many employees work at your organization?

  • What best describes your level of experience using email marketing software?

  • Have you used Campaign Monitor before?

  • What best describes your role in the organization?

  • What best describes your role in the organization?

  • Approximately how many subscribers do you need to import?

  • And what best describes your organization?

  • Select the most important goals you want to achieve with Campaign Monitor

Onboarding form requires:

  • First name of the user
  • Reason for using Mailmodo as a tool
  • Total number of emails or subscribers
  • Phone number of the user
Product education

No education but redirects from dashboard to section based on requirement

No education but redirects from dashboard to section based on requirement

  • Stepwise instructions(basic and advanced) are provided to send out the first email.
  • Team provides demo on-demand.
  • Also have dedicated course(Email Marketing Masterclass)
Product theme

Light theme

Light theme

Light theme

FeaturecampaignmonitoremailoctopusMailmodo
Dynamic data

Yes, but complex

Yes, but complex

Yes

Spam testing

Yes

Yes

No

Integrations

107 Integrations More details.

107 Integrations More details.

21 integrations More details.

Drag and drop

Yes

Yes

Yes

Transactional emails

Yes

Yes

Yes

Content optimization

No

No

No

REST API

Yes Has email, campaign and journey level APIs Refer this page to understand in detail.

Yes Has email, campaign and journey level APIs Refer this page to understand in detail.

Has basic email marketing properties, and Campaign and automation level details Refer this page to understand in detail.

Frequently asked questions

Everything you need to know about the product and billing.

You can create an account for free to try Campaign Monitor and send an email campaign to five contacts. If you exceed the contact limit, you will have to buy the paid plan starting from $9/month, where you can send emails to 500 contacts. For a more affordable alternative, you can consider using Mailmodo.

Campaign Monitor is not HIPAA compliant. Although they’ve signed a Business Associate Agreement (BAA), Campaign Monitor won't allow you to utilize their service to send emails containing Protected Health Information (PHI). If you’re looking for a HIPAA compliant ESP, consider using Mailmodo.

Subscribers have frequently expressed frustration with Campaign Monitor for its high spam rates and occasionally blocked servers. Use Mailmodo if you want a higher deliverability rate. We assist clients with domain warming, stop spammers, and provide advice on increasing deliverability rates.

Yes, EmailOctopus has a free trial using which you can send 10,000 emails per month to 2,500 subscribers. If you exceed the contact or monthly sending limit, you start getting charged around $8/monthly. Their free plan, however, offers basic support and limited analytics. This is why prospects prefer EmailOctopus alternatives like Mailmodo, which has affordable pricing plans.

Mailmodo is superior in terms of email deliverability. The platform helps you land your emails in the user's inbox with dedicated servers, authentication protocols, warmed up SMTP, suppression management, fragmented scheduling, and an analysis of your email infrastructure.

EmailOctopus don't provide SMTP connection to set up transactional emails and their spam rate has been reported as high, which makes them rather unreliable. If you're an EmailOctopus user looking to boost your inbox placement rate, consider switching to an alternative platform like Mailmodo with a warmed up SMTP and advanced spam filters.

CONTENTS

TL;DR

Email Creation

Contact & Campaign

Automation

Analytics

Customer Support

FAQs

Turn emails into revenue

“Our revenue has grown 70% since Mailmodo”

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Vineet Khare

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Easiest to use email marketing software in 2024

Get 3X conversions
with interactive emails

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Create & send interactive emails without coding

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Put revenue on auto-pilot with pre-built journeys

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Save time with AI-powered email content creation

1000+ businesses grew with Mailmodo, including

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