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Free Hotel Email Templates
Use our hotel email templates to simplify how you connect with your guests. Whether you’re sending reservation updates or promoting exclusive deals, these templates make your communication clear and effective.
What are hotel email templates?
A hotel email template is designed specifically for the hotel industry. These templates will help you communicate better with the guests and also used for promotional marketing activities. Suppose you want to confirm a customer’s stay at the hotel or receive feedback post-stay at the hotel. In both these cases, emails work best for clear communication between the hotel and the customer.
Beyond formal interactions, hotel email templates can also be used for marketing efforts, like a hotel newsletter where you can share the latest seasonal promotions or hotel updates.
Different types of hotel email templates
Some different types of hotel email methods are:
| Hotel Emails | When and why are they sent |
|---|---|
| Booking Confirmation | Sent to guests after they book a stay, confirming reservation details like dates, room type, and any special requests. |
| Pre-Arrival Welcome | Sent before the guest's arrival and after they have made a booking at the hotel, providing useful information like check-in times, hotel amenities, or transportation options. |
| Post-Stay Feedback | Sent after a guest’s stay to collect feedback and reviews, helping the hotel improve its services. |
| Event Promotion | Informs guests about upcoming events, or celebrations happening at the hotel, encouraging participation. |
| Newsletter | Timely updates about the hotel, or showcasing new services to engage with past and potential guests. |
| Upsell/Cross-Sell Emails | Suggests room upgrades, additional services like spa packages, or dining options to guests before or during their stay. |
| Cancellation Notification | Confirm that a guest’s booking has been canceled and provide details on the refund process or alternative options. |
What makes our hotel email templates special?
1. Feedback widgets
The types of feedback widgets that can be used here are:
Emoji Rating
NPS Rating
Star Rating
These interactive feedback widgets make it easier for customers to share their thoughts while providing valuable insights to businesses. They help ensure a more engaging and efficient feedback process, encouraging higher response rates.
2. Interactive form
This can be used as survey forms as well as registration forms.
With an AMP email form, you can ask your customers to confirm their check-in and check-out date and the related information, such as the number of people, meal requirements, etc., in the email.
Text version of the different hotel email template
1. Booking Confirmation Email
Hi [Guest Name],
Thank you for choosing [Hotel Name] for your upcoming stay. We’re excited to welcome you!
Here are your booking details:
Check-in: [Date]
Check-out: [Date]
Room Type: [Room Type]
Number of Guests: [Number]
If you have any special requests or need assistance with your booking, please reply to this email or call us at [Contact Number].
Looking forward to your stay!
Best regards, [Hotel Name]
2. Pre-Arrival Welcome Email
Hi [Guest Name],
We can't wait to have you at [Hotel Name]! To help you plan, here’s some information about your stay:
Check-in time: [Time]
Address: [Hotel Address]
Available amenities: [List of amenities]
Feel free to reach out if you have any questions. See you soon!
Safe travels,
[Hotel Name] Team3. Post-Stay Feedback Survey Email
Dear [Guest Name],
Thank you for staying with us at [Hotel Name]. We hope you had a fantastic time!
We would appreciate it if you could take a moment to share your feedback. Your thoughts help us improve our services and make your next stay even better.
[Insert survey link or an interactive form]
Thank you for your time, and we hope to welcome you back soon!
Warm regards,
[Hotel Name]Subject lines for hotel email
Examples of some subject lines for your hotel emails:
Your Reservation is Confirmed, [Guest Name]!
Booking Success! See You Soon at [Hotel Name]
Get Ready for Your Stay at [Hotel Name]
Everything You Need for Your Stay at [Hotel Name]
How Was Your Stay, [Guest Name]? Share Your Thoughts
We’d Love to Hear About Your Stay at [Hotel Name]
Help Us Serve You Better: Take a Quick Survey
Stay Updated with the Latest from [Hotel Name]
💡 Bonus Tool: Use AI subject line generator to create amazing email subject lines for higher open rates
Highlights of Hotel Email Templates
- Personalized content for each guest
- Responsive design for mobile devices
- Eye-catching images of hotel and amenities
- Easy-to-use feedback forms
- Promotional banners for special offers
How to Customize Hotel Email Templates
- Click 'Use this Template.'
- Sign in or create an account.
- Customize the template with your brand colors, images, and content.
- Preview and save your customized email.
