Free Onboarding Email Templates
Welcome your new customers with this compelling range of onboarding email templates.
What are onboarding emails?
An onboarding email is sent to new users or customers to welcome them and guide them through the initial steps of using a product or service. These emails are crucial for setting the tone for your relationship with new users and ensuring they have a smooth start.
An effective onboarding email template typically includes a warm welcome message, clear instructions for getting started, and an overview of key features or benefits. It may also outline the next steps to encourage engagement, provide contact information for support, and include a friendly reminder to share feedback with an interactive form embedded in the emails.
Types of Onboarding Emails
Welcome Emails: Initial email welcoming new users to your service.
Product Tour Emails: Emails that introduce users to the main features and benefits of the product.
Feedback Request Emails: Emails asking for feedback on the onboarding process to improve user experience.
Account Setup Guide: Help users set up their accounts or complete essential first steps with an email
What Makes Our Onboarding Email Templates Special?
Interactive Forms:
A form embedded in the email saves customers time by allowing them to complete tasks without leaving their inbox. This streamlined experience enhances user convenience and boosts engagement.
Perfect for onboarding emails, such as:
- Collecting user preferences
- Gathering feedback on initial experiences
- Confirming account details or subscriptions
Text version of the different onboarding templates
Onboarding Feedback Email Template
Dear [Client Name],
As your onboarding journey with us ends, we would like to express our gratitude for choosing [SaaS Company Name]. We hope your experience has been great and our services have met your expectations.
To help us improve our customer experience, we would appreciate your feedback. Please share your thoughts and suggestions regarding your onboarding experience using this survey form [insert link].
Thank you for choosing [Company Name]. We’re excited to be part of your journey and look forward to a successful partnership.
Best regards,
[Company Name]
Product Introduction Onboarding Email
Hey [First.Name],
Welcome to [Product/Service]! We’re excited to have you onboard. To help you get started, here are a few first steps to make the most out of your experience:
Step 1: Complete Your Profile
Setting up your profile will unlock all the features of [Product/Service]. Click here to complete your setup.
Step 2: Explore Our Key Features
Discover how [Product/Service] can help you [solve a problem or achieve a goal]. Check out this [Feature Guide Link] to get started with our most popular features.
Step 3: Access Support Anytime
Need help? Our support team is always here for you. You can reach us via [Support Email] or visit our [Help Center Link]
We’re here to help if you have any questions or need further assistance.
Best regards,
[Your Name]
[Your Position]
[Company Name]
Email Subject Lines
- Welcome to [Company Name]! Get Started Today
- Let's Get You Started with [Company Name]
- Your Journey with [Company Name] Begins Now
- Welcome! Here’s How to Get Started with [Company Name]
- Start Your Experience with [Company Name]
Highlights of an onboading email template
- Eye catching visuals.
- Clear call-to-action buttons.
- Single email layout and neat email design.
- Headline clarifying the content of the email.
- Responsive for mobile and desktop.
- The templates follows all the email accessibility guidelines.
How to customize onboarding email template
- Click 'Use this Template.'
- Sign in or create an account.
- Customize the template by adding your branding, adjusting the content, and including any specific offers or information relevant to your business. Try out adding an interactive widget such as a poll or games to make the onboarding experience more enjoyable for your users.
- Preview and save.