Free Survey Email Templates
Browse the best interactive email survey templates to gather customer insights and create better customer experiences.
What is survey in email template?
A survey in an email template refers to a structured set of questions or inquiries that are included within the body of an email. The purpose of adding a survey to an email template is to gather feedback, opinions, or insights from the recipients on a particular topic or subject. Surveys in email templates are often used by businesses, organizations, and individuals to collect valuable information that can help improve products, services, customer experiences, and decision-making processes.
Your customers are the best source of information when it comes to improving business performance. Their feedback can help you find loopholes, analyze your business strategy, and find opportunities to improve and sustain in the long run.
Surveys are the best way to collect your audience's feedback, opinions, and thoughts regarding your brand, product/services, customer support team, etc. You can collect a plethora of information via surveys, including product feedback, customer support team feedback, event feedback, and much more.
One of the best ways to leverage surveys is to send them via email, as email marketing is the most efficient channel to get a higher response with a user database of 4 billion. You can capture your target audience's attention with a compelling subject line and ask them to submit their response.
Widgets you can add to your survey emails
Chip Selection
A simple feedback chip that users can click to provide quick feedback (e.g., "Good," "Okay," "Needs Improvement"). For example, include a question like, “How would you describe your initial impression of the new product?” with options such as “Loved it,” “It’s okay,” and “Could be better.” This helps gather quick feedback without needing a detailed response.
An interactive Form
A classic option for collecting more detailed responses from your audience. For example, you can add an open-ended question like, “What feature would you like to see improved?” or multiple-choice questions to gather specific preferences. Why does this work? It allows customers to share their thoughts in a structured yet flexible way. This method is perfect for gathering qualitative feedback that helps shape product or service improvements.
NPS Rating
A numerical scale measuring customer satisfaction and loyalty. A perfect way of using NPS Rating would be in onboarding emails or a survey email where customers can easily click on a numerical value that reflects their satisfaction or likelihood to recommend a product or service.
Emoji Rating
Users can choose from emojis to express their feelings. A perfect way to use Emoji Rating would be in feedback emails or post-purchase surveys, where customers can quickly select an emoji that matches their experience. It makes the feedback process more interactive and fun, encouraging higher response rates and providing businesses with valuable insights into customer sentiment.
Star Rating
A straightforward way for users to rate something from 1 to 5 stars.
Email Subject Lines
- We Value Your Feedback!
- Help Us Improve with Your Insights
- Share Your Thoughts and Win a Prize
- Your Opinion Matters to Us
- Take Our Survey and Make an Impact
You can check out more survey email subject lines here
Highlights of Survey Email Template
- Feedback widgets like emoji rating, star rating, or NPS ratings
- Interactive forms
- Vibrant color
- Headline clarifying the content of the email.
- Single email layout and neat email design
- The templates follows all the email accessibility guidelines.
How to customize Survey Email Template
- Click 'Use this Template.'
- Sign in or create an account.
- Customize the template: Edit text, add your branding, choose feedback widgets, and include a compelling call-to-action.
- Preview and save.
