App Feedback Form Template

What is an app feedback form?

An app feedback form is a digital form that lets users provide their opinions, suggestions, and ratings about a specific mobile application. It allows developers to gather valuable insights from users to enhance the app's performance and user experience.

Important fields to include in an app feedback form

Field Name	Why to Collect	Compulsory/Optional	Input Type
Your name	To personalize responses and address the user correctly	Compulsory	Text
Your email address	To follow up or respond to feedback	Compulsory	Email
Phone number	To contact the user for further clarification if needed	Optional	Text
App usability rating	To gauge user satisfaction and identify areas for improvement	Compulsory	Rating
Issues/bugs encountered	To address and fix any technical problems	Optional	Text
App navigation rating	To understand user experience with app navigation	Optional	Rating
Valuable features	To identify what users find most beneficial in the app	Optional	Text
Suggestions for improvement	To gather ideas for enhancing the app	Optional	Text
Overall experience rating	To gauge user satisfaction with the app	Compulsory	Rating
App recommendation	To understand if users are likely to promote the app to others	Compulsory	Radio buttons

How can I create an app feedback form?

You can create an app feedback form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send an app feedback form in an email?

Before we get into the how, let’s understand the why.

Why should you send this form in an email?

Inserting your app feedback form in your emails allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, Clinikally increased its Shopify store revenue by 71% by sending interactive emails through Mailmodo.

Now, let’s come to the how.

If you want to send this app feedback form in your emails, you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that allows you to create and send such interactive forms in email without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your app feedback form

You can increase the submissions of your app feedback form by making them user-centric and easy to complete. We have created an exclusive guide that discusses 12 things you can do to increase form submissions.