Booking Cancellation Form Template

What is a booking cancellation form?

A booking cancellation form is an online form that allows users to cancel their reservation for an event, appointment, or service. It collects necessary information from the user to identify and process the cancellation request efficiently.

Important fields to include in a booking cancellation form

Here are some key fields that you can include in your booking cancellation form. You can customize these fields according to your specific needs.

Field Name	Why to Collect	Compulsory/Optional	Input Type
Full name	To identify the client	Compulsory	Text
Email address	To send necessary communication	Compulsory	Email
Mobile number	To contact the client if needed	Compulsory	Phone number
Booking number	To identify the exact booking	Compulsory	Text
Reason for canceling	To understand customer feedback	Compulsory	Dropdown
Additional details	To gather further information on cancellation	Optional	Text
Reschedule/alternative options	To provide assistance	Compulsory	Dropdown
Refund/resolution preference	To process cancellation requests	Compulsory	Dropdown

How can I create a booking cancellation form?

You can create a booking cancellation form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send a booking cancellation form in an email?

Before we get into the how, let’s understand the why.

Why should you send this form in an email?

Inserting your booking cancellation form in your emails allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, BluSmart saw a 35% increase in responses by sending interactive emails using Mailmodo.

Now, let’s come to the how.

If you want to send this booking cancellation form in an email, you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that lets you create and send such interactive forms in email without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your booking cancellation form

You can increase the submissions of your booking cancellation form by making them user-centric and easy to complete. We’ve created an exclusive guide that discusses 12 things you can do to increase form submissions.