Product Feedback Form Template

What is a product feedback form?

A product feedback form is a tool that allows customers to provide their opinions, suggestions, and experiences regarding a particular product or service. It helps businesses gather valuable insights to improve their offerings and meet customer expectations.

Important fields to include in a product feedback form

Here are some useful fields that you can use in your product feedback form. You may customize this template to suit your specific needs.

Field Name	Why to Collect	Compulsory/Optional	Input Type
Name	To personalize responses and address the customer by name	Compulsory	Text
Mobile Number	To contact the customer if necessary	Compulsory	Number
Product/Service Quality	To understand customer satisfaction with the product/service	Compulsory	Rating
Value for Money	To assess if the customer feels they received value for their money	Compulsory	Rating
Ease of Use/Experience	To evaluate user experience and any potential pain points	Compulsory	Rating
Likelihood to Recommend	To gauge if the customer is likely to recommend the product/service to others	Compulsory	Rating
Favorite Feature or Aspect	To identify what aspects of the product/service are liked by customers	Optional	Text
Your feedback for us?	To gather general feedback and suggestions for improvement	Optional	Text
Likelihood to Purchase Again	To determine if the customer is likely to make repeat purchases	Optional	Rating
Overall Satisfaction	To get an overall sense of customer satisfaction with the product/service	Compulsory	Rating

How can I create a product feedback form?

You can create a product feedback form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send a product feedback form by email?

Before we get into the how, let’s understand the why.

Why should you send this form by email?

Inserting your product feedback form allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, InterviewVector saw an increase of 45% in survey responses by sending their surveys through Mailmodo.

Now, let’s come to the how.

If you want to send this product feedback form in an email you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that lets you create and send such interactive forms in your emails without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your product feedback form

You can increase the submissions of your product feedback form by making them user-centric and easy to complete. You can check out our exclusive guide that discusses 12 things you can do to increase form submissions.