18 AI Tools for Small Businesses to Make Teams More Efficient

Mahima Dua
ByMahima Dua

15 mins read

Are you tired of spending countless hours on repetitive tasks and processes? Do you wish you had access to cutting-edge technology to help you attain a competitive advantage? Well, here are the best AI tools for small businesses. From marketing to accounting and finance, these affordable and efficient tools can aid you in completing hours of work in just minutes.

When choosing the top AI tools for small businesses, it's important to consider specific goals, ease of use, cost, reliability and security. By keeping these factors in mind, you can identify the right AI tools that will prove to be the most beneficial for your business.

1. Mailmodo

Mailmodo is an email marketing platform where you can create emails, send them, set up email automation, and get 3X conversions from your email marketing efforts. The cool thing about Mailmodo is its AI email template generator. Yes, you read that last sentence right—an AI email template generator.

You know what that means: the process of creating email templates from scratch, which usually takes hours or days and costs hundreds of dollars, will be so easy that, as small business owners, you just have to click, click, click, and Mailmodo will do the rest. It will give you three versions of amazing email templates that are customizable, or you can send your campaigns right away.

I know the pain of small business owners trying to do everything in less time, so check out the AI email template generator in action. I promise you will be amazed.

Oh, now you want to try it out and create email templates in 1 minute and save hours for other tasks? You totally can. By the way, this feature is currently available on Shopify Mailmodo plans. But don't worry; it will be available to other users without Shopify soon.

You can sign up on Mailmodo and use other features like automation, pre-built email templates, and AMP widgets like "spin the wheel" in emails and we will notify when it's available.

Save time with AI email template generator

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Key features

  • AI email template creation
  • AI email subject line generator
  • Pre-built 450+ email tempaltes
  • Email automation
  • Transactional emails
  • And, Interactive emails

2. ChatGPT

One of the main strengths of GPT-4 is its versatility. It can be used to create conversational interfaces and chatbots that can answer questions, provide recommendations, and assist with tasks. It can also be used to generate natural language content such as articles, stories, and even code.

Another key advantage of GPT-4 is its potential for personalized assistance. By analyzing large amounts of data and learning from user interactions, GPT-3 can provide tailored responses and recommendations to individual users. This makes it a powerful tool for improving customer service, enhancing learning experiences, and even assisting with medical diagnoses.

Key features

  • Virtual assistant
  • Chatbot
  • Writing and editing assistance
  • Language translation and interpretation
  • Image and video captioning
  • Text summarization and paraphrasing
  • Chat-based games and simulations
  • Virtual voice-activated assistant

3. DALL-E

DALL-E represents a major breakthrough in generative AI, as it allows users to easily create high-quality images without requiring advanced technical skills or expensive software. It can be used in a variety of ways, such as product image generation for e-commerce websites or creating illustrations for news articles and social media posts.

DALL-E can also be used by designers, artists, and marketers to create visual assets for various purposes, such as advertising campaigns, social media content, and blog posts.

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Key features

  • Generates high-quality images from text
  • Combines multiple objects in a single image
  • Generates images in various styles
  • 3D model generation
  • Video game avatars and visual effects
  • Augmented and virtual reality applications
  • Fashion design and visual merchandising
  • Concept art for animation and video games
  • Custom illustrations and graphics for publications

4. Jasper

Jasper is a cutting-edge AI writing assistant that enables users to effortlessly generate high-quality written content without needing advanced writing skills or expensive tools. It can be employed in numerous ways, such as crafting blog posts, writing marketing copy, or creating content for social media platforms.

Jasper is also valuable for content creators, marketers, and businesses looking to produce engaging and well-structured text for various applications, such as newsletters, product descriptions, and email campaigns.

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Key features

  • Generates high-quality written content from prompts
  • Supports multiple languages and tones
  • Creates content in various formats
  • Helps with SEO-optimized copy
  • Assists in brainstorming and ideation
  • Provides templates for different writing needs
  • Generates long-form articles and short-form content
  • Enhances productivity and content quality
  • Offers tools for editing and refining drafts

5. Copy AI

Copy.ai is an innovative AI-powered writing tool that helps users quickly generate high-quality written content without needing advanced writing skills or costly software. It can be utilized for a variety of purposes, such as creating marketing copy, drafting emails, or writing blog posts.

Copy.ai is also beneficial for marketers, entrepreneurs, and content creators who need to produce compelling and effective text for different applications, including social media captions, product descriptions, and ad copy.

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Key features

  • Generates high-quality written content from prompts
  • Supports multiple languages and tones
  • Creates content in various formats
  • Provides SEO-friendly copy
  • Assists with brainstorming and ideation
  • Offers templates for diverse writing needs
  • Produces long-form and short-form content
  • Improves productivity and content quality
  • Includes tools for editing and refining text

6. Grammarly

Grammarly is a sophisticated AI-powered writing assistant designed to enhance written communication by providing real-time grammar, spelling, punctuation, and style suggestions. It can be utilized across various platforms, such as email, social media, and professional documents.

Grammarly is particularly valuable for writers, professionals, and students who seek to improve their writing quality and ensure error-free content generation.

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Key features

  • Generates high-quality written content from prompts
  • Provides real-time grammar and spelling checks
  • Supports multiple languages and tones
  • Offers contextual suggestions for style and clarity
  • Analyzes and adjusts the tone of writing
  • Scans for plagiarism to ensure originality
  • Provides advanced punctuation correction
  • Suggests vocabulary enhancements
  • Offers conciseness improvements

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7. Zia by Zoho CRM

Zia is an AI-powered sales assistant (Zia) developed by Zoho CRM. It aids the sales teams by automating manual entry of leads data, lead scoring, and sales forecasting processes.

Zia can be integrated with a business's websites, social media pages and emails to answer customer's queries and provide support. Also, small business owners can schedule appointments, manage calendars and generate reports on business performance, sales trends and customer behaviour.

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Key features

  • Lead scoring, lead qualification & lead nurturing
  • Data enrichment
  • Sales prediction
  • Voice assistant
  • Workflow automation - data entry, follow-up emails and lead assignment

8. Notion AI

Notion is a versatile productivity tool that incorporates AI to enhance organization, collaboration, and project management seamlessly. It can be used across teams and individuals to streamline workflows, manage tasks, and store information effectively.

Notion AI is particularly valuable for professionals, students, and teams who need a flexible and customizable workspace to organize their work and ideas efficiently.

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Key features

  • Automates task management and scheduling
  • Provides intelligent organization and categorization of content ideas
  • Offers smart suggestions for document structuring
  • Facilitates real-time collaboration and editing
  • Integrates with popular productivity tools and services
  • Provides personalized insights and analytics on usage

9. Lavender.ai

AI tools can help small businesses create the content that resonates with the audience and beat the algorithms. Lavender.aiis one such tool that uses natural language processing (NLP) and machine learning algorithms for improving the effectiveness of their written content. It also checks the clarity, coherence, and content engagement, and provides suggestions accordingly.

It mainly helps in writing the positive replies and email copies faster, saving a lot of time. Furthermore, managers can draft blog posts, product descriptions, social media posts and more.

AI in content marketing can change the game altogether!

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Key features

  • Content optimization
  • Suggests personalized intros and shows prospect data
  • Fixes the email copies
  • Provides data-backed insights
  • Integration with know CMS - WordPress and HubSpot

10. Upmetrics

Upmetrics is a modern and AI-powered business planning solution for startups and small business owners. It simplifies the business planning process for new-age entrepreneurs through its modern and advanced AI-powered capabilities.

Since it's a cloud-based application, your team can easily collaborate and work on your business plan from anywhere in the world. The Upmetrics subscription comes with access to the library of 400+ sample business plans and other features, making it easier to start and prepare the first draft of your plan.

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Key features

  • 400+ sample business plans
  • AI business plan assistant
  • AI-powered pitch deck creation
  • Library of tools for business planning
  • AI-powered financial forecasting
  • Business resources, video tutorials, and guides.

11. Sniper AI

AI-powered HR management tools help small businesses automate HR tasks and gain useful insights into employee engagement levels, satisfaction, and performance metrics. Natural language processing simplifies resume screening, candidate selection, and scheduling interviews.

Sniper AI is one such recruitment tool that uses machine learning to match candidates' CVs with the job descriptions. It ensures speed and accuracy to show the best match at the top!

Sniper AI integrates with the existing applicant tracking systems. According to G2 , It is said to expedite the time to hire by 35% while ensuring the drop-off rate is ~0%. This substantially reduces the cost of hiring(between 15%-35%).

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Key features

  • Decreased hiring cost & time
  • Improves recruiter productivity
  • Custom dashboards
  • Advanced reporting
  • Real-time alerts

12. LiveChatAI

LiveChatAI is an AI chatbot that can help you enhance your communication with your customers and facilitate your business at the same time. By making use of trained data, the tool creates responses and tailors them according to your customers’ experience.

It is, now, possible that you can have a multi-channel approach with various integration opportunities, like Slack, Intercom, email platforms. LiveChatAI reduces cost and increases conversion rate by using the necessary materials, natural language processing and machine learning.

Also, LiveChatAI will provide your privacy with GCP/AWS servers to not only save time but also secure your data. To try this effective tool, all you need to do is add an embed script to your website and integrate it with your customer service system.

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Key features

  • Compatible with ChatGPT & GPT4
  • API available
  • GPPR compliant service
  • Timeless support (24/7)
  • 50M characters for content import

12. Storydoc

Storydoc is an AI presentation maker for businesses. But it does more than just provide lightning-fast presentations. Stroydoc uses AI to guide your content and design like magic and easily but surely leads you to the best outcome not just the fastest.

No matter what kind of business document you’re looking to create, Storydoc does it all better than you could ever do it yourself. And it will deliver safe, reliable, and relevant content. No unrestrained AI shenanigans.

It’s also built to help small and large businesses scale, with easy CRM integrations you can magically generate personalized presentations tailored for each contact directly from your CRM. And with many other Sales and Marketing tool integrations, you can bring your favorite tool into your presentations, from Calendly to Loom to Hubspot chatbot.

And last but not least, this handy tool comes with instant presentation analytics. It delivers engagement and conversion statistics directly to your mailbox with AI-driven insights on how to improve and optimize for performance.

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Key features

  • AI-guided design and content
  • In-slide AI content assistant
  • In-slide AI image generator
  • CRM and other business tool integrations
  • Video content and calendar embedding
  • In-app analytics with no setup required

13. Notta

If you’ve been looking for a quick and efficient way to capture meeting details, the Notta AI notetaker is your go-to choice. This tool leverages advanced AI technology to record and generate real-time transcripts for meetings, making it possible for you to gather detailed meeting notes while being focused on the conversation.

With extensive support for Zoom, Google Meet, Microsoft Teams, and Webex, you can neatly organize all your notes in one Notta workspace. The coolest thing about Notta is that when the meeting wraps up, you will get automatic meeting summaries and insights with a simple click, and spend the saved time on other high-value activities. You can also share the meeting notes with other team members easily to get everyone aligned.

Apart from real-time meeting transcription, Notta can also be used to transcribe recordings to accurate text, whether from a podcast, user interview, or YouTube video.

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Key Features

  • Real-time transcription for online and offline meetings
  • 50+ transcription languages supported
  • Convert audio/video recording into accurate text
  • Automatic summaries and action items
  • Speaker identification and timestamps
  • Integrations with Notion, HubSpot, Salesforce, and more
  • Create a shareable snippet

14. Glassix

Glassix is a leading AI customer support and chatbot software for small businesses and startups looking to automate their way to revenues. Glassix offers an AI-driven unified inbox that consolidates all your business channels and conversations into one unified hub, ensuring effective and enhanced communication with your customers. From WhatsApp, Apple Messages, social media messenger, email, SMS, and more Glassix unifies it all into one centralized hub.

With Glassix, small businesses and startups can create omnichannel, AI-powered chatbots and deploy those to various channels, ensuring consistent brand voice and tone.

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Key Features

  • Visual chatbot builder
  • AI-driven unified inbox
  • Agent to bot <-> Bot to agent seamless handoff
  • Omnichannel support
  • Social media and other instant messaging platforms integration

15. Fliki

If you are looking for the best text to video AI tool to help you in converting text into a professional voice-over video, you might want to consider Fliki. This AI tool is designed in a way that allows people (with little to no technical knowledge) to comfortably create professional videos with human-sounding voices. Fliki has 2000+ voices in 79 languages and 100 dialects to select from. You don't have to be a video or AI expert to make unique videos. Just share your idea or text with Fliki, and it will create videos that seem sensuous. Its AI Media feature allows you unique video production based on your imagination.

As a business owner, marketer, or anyone else on a team, Fliki offers you all the advanced features and abilities you need to make breathtaking videos.

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Key Features

  • Magic Create Workflow
  • 2000+ AI voices across 79 languages & 100+ dialects.
  • Industry-leading AI Video Clips
  • 65+ AI Avatars
  • Voice Cloning in 29 languages
  • Multilingual Video Translation

16. Peoplebox

Peoplebox is an AI employee experience platform that helps companies Identify, align and retain great talent. It offers OKR, Talent Management, and People Analytics products to help enterprises align teams and build a high-performing culture.

It further uses GenAI to build insights from HR and goals data by integrating with all work tools (HRIS, ATS, Salesforce, Jira, Asana, Hubspot, etc.).

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Key Features

  • Aligned goals with automated tracking
  • KPI tracking, task management and Business Reviews
  • Performance Reviews, 360 Reviews, Competency Reviews
  • Org Chart, HR Reporting & People Analytics
  • Employee Engagement survey and insights

17. Bizplanr

Bizplanr is an AI business plan generator that helps you create a quick business plan without any hassles. Just enter some basic business details and answer strategic and foundational questions for this tool to create a business plan from scratch.

Whether you want to secure an investment, validate a business idea, document your operations, or launch your startup—Bizplanr can prepare a business plan for all sorts of purpose. It's easy to use and absolutely free without any hidden costs..

Key Features

  • AI-crafted business plans
  • Extensive library of sample business plans
  • Suitable for all industry
  • Reliable and relevant business plan formats

18. CustomGPT.ai

CustomGPT.ai is an AI tool designed to help businesses create personalized chatbots with ease. But it’s not just about building bots—it’s about building smarter, more efficient solutions. CustomGPT.ai leverages your own business data to create chatbots that understand your content, provide accurate real-time responses, and eliminate the need for keyword-based searches.

Whether you're improving customer service, enhancing employee support, or streamlining communication, CustomGPT.ai lets you create AI-powered chatbots that work seamlessly across different platforms. No technical expertise required, and the process is as simple as it is powerful.

It’s built for businesses of all sizes, with a no-code platform that allows you to deploy bots quickly and securely. You can integrate with live chat, websites, and APIs, giving your team and customers instant access to the information they need. Plus, with multilingual support for 92 languages, you can engage with a global audience effortlessly. CustomGPT.ai also offers peace of mind with its SOC-2 Type 2 certification, ensuring your data remains secure every step of the way.

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Key Features

  • No-code platform for easy chatbot creation
  • Real-time, data-driven responses based on your business content
  • Supports 92 languages for global customer engagement
  • Seamless integration with live chat, websites, and APIs
  • SOC-2 Type 2 certified for top-tier data security
  • Perfect for enhancing customer service and internal communication

Benefits of AI tools for small businesses

Content Marketing & Sales HR Management Accounting & Finance
Personalized content Quality leads Improved candidate experience Accuracy
Automated keyword research, content creation & social media management Enhanced customer insights Better talent acquisition Real-time reporting
Higher search rankings & increased visibility Automated lead qualification & follow-ups Enhanced employee engagement Cost-effectiveness
Analyzing user behavior & predicting future trends Higher engagement & conversion rates Cost & time saving Increased security
Cost effectiveness Better targeting based upon browsing activity, demographics etc. Data-driven decision making Scalability

Wrap up

In conclusion, these AI tools for small businesses would pave the way to success. With continuous advancements, the potential for further innovation and integration of AI tools into various business processes is enormous. AI assistants have become indispensable for business operations. It would be wise to embrace emerging technology to ace the competition in the market.

FAQs

AI tools for small businesses are software applications that utilize artificial intelligence to automate tasks, enhance productivity, and streamline processes. They can assist in various areas such as marketing, customer service, HR management, and content and image creation, ultimately helping businesses save time and resources.

AI tools improve efficiency and boost productivity by automating repetitive tasks, providing data-driven insights, and facilitating better decision-making. For example, email marketing tools can generate campaigns quickly, while customer service chatbots can handle inquiries 24/7, allowing teams to focus on strategic initiatives rather than mundane tasks.

Yes, many AI tools are designed to be affordable and scalable for small businesses. They can reduce operational costs by minimizing the need for extensive manual labour, enhancing marketing efforts, and improving customer engagement, leading to increased revenue and growth.

When selecting an AI tool, consider factors such as your specific business needs, ease of use, integration capabilities, cost, and the level of customer support offered. Additionally, look for tools that provide data security and reliability to protect your business information.

Most modern AI tools are designed to integrate seamlessly with existing business systems such as CRMs, project management tools, and communication platforms. This ensures a smooth transition and allows for enhanced functionality without the need for overhauling your current processes.

What should you do next?

You made it till the end! Here's what you can do next to grow your business:

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Get smarter with email resources

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Do interactive email marketing with Mailmodo

Send forms, carts, calendars, games and more within your emails to boost ROI.

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Consult an email expert

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Table of contents

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1. Mailmodo
2. ChatGPT
3. DALL-E
4. Jasper
5. Copy AI
6. Grammarly
8. Notion AI
9. Lavender.ai
10. Upmetrics
11. Sniper AI
12. LiveChatAI
12. Storydoc
13. Notta
14. Glassix
15. Fliki
16. Peoplebox
17. Bizplanr
18. CustomGPT.ai
Benefits of AI tools for small businesses

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