Email marketing requires significant effort and time, extending beyond creating and sending emails. It is equally important to measure and analyze the performance of email campaigns. By monitoring key performance indicators, you can determine if your strategy is effective and identify where improvements can be made.
One of the most important email marketing metrics to track is the email open rate. A good open rate indicates that your audience finds the subject line engaging enough to open your email, while a low rate suggests that you need to make your subject lines more attractive.
In this guide, we’ll focus on how you can calculate your email open rates, how they are tracked and even discuss what a good email open rate is across various industries.
What is an email open rate?
Email open rate measures the percentage of recipients who open an email compared to the total number of emails delivered. It indicates how effectively your subject lines and preheaders capture the readers' attention.
Why is tracking email open rate important?
Tracking open rate of your email campaigns is important as it helps determine how interested readers are in your content and the number of people who engage with your emails.
This metric provides insights specifically into the effectiveness of your email subject lines and preheaders. It helps you understand whether they attracted the recipient’s interest and convinced them to open the email. This information can also help you optimize your future campaigns.
Tracking email open rates and identifying and fixing issues leading to consistently low email open rates can also help you identify email deliverability issues like low sender score, IP reputation, domain reputation, and so on.
How to calculate email open rate
You can calculate the email open rate using the open rate formula below.
Let’s understand this better with an example.
Let's say you sent 50 emails to contacts in your mailing list, 10 of which bounced, 40 of which were delivered, and 15 of those 40 delivered emails were opened. Here's how you would calculate the open rate.
What is a good open rate for email?
The email open rate varies depending on the industry, audience, and campaign. Ideally, it should be 15-20%. According to the State of Email 2024 report, the average open rate for all industries is 18.5%. The table below shows the industry-wide email open rates for last year.
Industry | Open Rate (%) |
---|---|
Marketing & Advertising | 38.1 |
FMCG | 28.9 |
Tech | 26.3 |
Telecommunication | 26.1 |
Manufacturing | 25.0 |
HR | 21.8 |
Travel & Hospitality | 20.5 |
Health & Fitness | 19.6 |
SaaS | 17.7 |
Nonprofit | 16.9 |
BFSI | 16.3 |
Healthcare | 15.6 |
Edtech | 15.3 |
Government | 14.9 |
Media & Entertainment | 14.0 |
Ecommerce | 13.1 |
Real Estate | 11.4 |
Others | 17.7 |
How is the email open rate tracked?
This process of email open rate tracking involves using tracking pixels to gather data on how recipients interact with the emails. Let's learn how.
An email tracking pixel is a 1px by 1px square image inserted into an email, either in the header, footer, or main message of the email. You can manually insert the tracking pixel code before the