Conversational AI tools are not limited to customer service. Need transcriptions? They'll transcribe audio into text with remarkable accuracy. Oh, and let's not forget about their efficiency as personal assistants. They can automate tasks, schedule appointments, and provide helpful reminders.
We've rounded up tried-and-tested chatbots, text-to-speech, speech recognition, and voice-activated assistants that deepen user engagement while maintaining your brand voice.
How do conversational AI tools work?
Conversational AI tools are trained on large amounts of data, such as text and speech. This data is utilized to teach the tool to understand and process human language and behaviors. The system then uses this to interact with humans naturally. It constantly learns from interactions and improves the quality of these interactions quickly.
Conversational AI tools rundown
| Category | Tools | Pricing | Target users |
|---|---|---|---|
| AI chatbots & voicebots | Yellow AI | Need to contact the sales team | Businesses |
| Feedyou | Need to contact the sales team | Businesses | |
| Convy | Need to contact the sales team | Businesses | |
| Landbot | Starting from $30 per month | Large and small businesses | |
| Ideta | Starting from $29 per month | Large and small businesses | |
| Kore | 20¢ per-minute conversation | Banking, healthcare and retail industries | |
| Poly | Need to contact the sales team | Businesses | |
| Zendesk | Starting from $19 per month | Large and small businesses | |
| AI speech recognition tools | Fireflies | Starting from $18 per month | Remote businesses |
| Assembly | Starting $0.00025 per second | Large and small businesses | |
| Voicegain | Starting from $15 per month | Large and small businesses | |
| Text-to-speech conversational AI tools | LOVO | Starting from $25 per month | Businesses and content creators |
| Speechify | Starting from $11.58 monthly | Businesses and content creators | |
| VEED | Starting from $599 per month | Businesses and content creators | |
| Murf | Starting at $29 per month | Businesses and content creators | |
| Voice-activated AI virtual assistants | Alexa | Comes free with Echo or FireTV devices | Millennials, kids, teens, elderly and physically challenged |
| Siri | Comes free with Apple devices | GenZ and Millennials | |
| Google Assistant | Comes free with all android devices | Users of all types especially elderly | |
| Replika | Available free on Apple, Android and Oculus devices | Teens and young adults |
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AI chat and voice bots
AI chat and voice bots are computer programs that interact with users through text and voice-based conversations. These bots provide human-like conversations. Some of these chat and voice bots are:
1. Yellow
Yellow is a no-code conversational AI platform that helps businesses build and deploy chatbots and virtual assistants for customer engagement and support purposes. This tool leverages AI to create interactive chat experiences for users.
Key features:
- Incorporates advanced AI capabilities like machine learning and predictive analytics to improve the chatbot's performance continuously.
- Capable of understanding and responding to user queries humanly.
- Provides features such as context-aware conversations, dialogues, and sentiment analysis, ensuring a more human-like and personalized interaction.
Pricing:
Free plan: ✅
Yellow comes with a free plan with one chatbot and limited integrations. If you want to upgrade to its enterprise plan, which includes unlimited chatbots and other features, you should contact the sales team.
2. Feedyou
Feedyou is a conversational AI platform that enables anyone to efficiently create and manage advanced virtual assistant solutions from a single place. This tool provides both voice and chatbots, which are exceptionally human.
Key features:
- Provides 24/7 AI voice and chatbots to serve customers at any time of the day or night.
- Easy to create and manage advanced chatbot and voice bot solutions from one place.
- The platform is quite easy to use and quick to set up,
- Can set up the tone and personality of the assistant to better align with your brand voice.
Pricing:
Free plan: ❌
Feedyou does not have a free trial or free plan. You can always get in touch with them or quote them for pricing.
3. Convy
Convy is an AI tool that helps you solve customers' recurrent problems with their interactive bots. The tool simplifies customer interaction humanly. The interaction may be transferred to a specialized human agent as well.
Key features:
- Provides a human-like experience to your customers that will maximize your customer satisfaction.
- Convy understands open discussions or tickets and makes decisions based on the situation.
Pricing:
Free plan: ❌
Feedyou does not have a free trial or free plan. You can always get in touch with them or quote them for pricing.
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4. Landbot
Landbot is a fun, intuitive, no-code conversational AI platform that empowers you to create any chatbot and deploy it anywhere. It has a visual chatbot builder and various templates to create your chatbot easily.
Key features:
- You can connect or integrate any popular software platform using webhooks or APIs like WhatsApp, Hubspot, Slack, etc.
- For beginners, it's super easy to deploy a chatbot as Landbot provides various templates to help you build the first chatbot in minutes.
- You can create conversational marketing campaigns, engage existing customers and provide excellent customer service to your customers.
Pricing:
Free plan: ✅
This tool's Sandbox or free plan is limited to only 100 messages and is made for testing out. They have starter, pro, and business plans starting from $30 monthly if you want to upgrade. You can also claim discounts if you choose to pay yearly. For more information, visit their pricing page.
5. Ideta
Ideta helps you easily automate conversations using AI chat and voice bots with a powerful and easy-to-use interface. Once you are done building a conversational bot, you can link and launch it on Facebook, Slack, Telegram, etc.
Key features:
- You can build a voice or chatbot with Ideta without code knowledge.
- It also provides features like auto-comment that automatically replies and comments on your social media networks.
- The LinkedIn AI assistant generates comments using AI, converses in any language, and helps you grow a better LinkedIn network.
Pricing:
Free plan: ✅
Ideta has a free plan that lets you test out things and comes with just 100 conversations. You can upgrade your account to various other monthly plans starting from $29. Check the full pricing plan here.
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6. Kore
Kore is an AI conversational tool that helps companies deliver extraordinary experiences for their customers or prospects by providing interactive chatbots for various industries, including healthcare, banking, IT, HR, etc.
Key features:
- Helps you create chatbots as per your industry requirements with features like Smart Assist, Health Assist, Bank Assist, Retail Assist, etc.
- Delivers human and effective experiences with speed and accuracy to help your customers better.
- You can import an existing bot, create a bot from scratch and browse from templates to create a chatbot of your choice.
- You can create, manage, test, deploy, and analyze your bot in one place.
Pricing:
Free plan: ✅
You can test out the tool with its standard plan. However, Kore charges you for a per-minute conversation which is 20¢. You can contact them for business plans here.
7. Poly
Poly AI is an AI conversational tool that helps you build a customer-led voice assistant and converse humanly. It helps you resolve over half of your customer calls and free your people for higher-value work.
Key features:
- Eliminates wait times by providing 24/7 availability and improving resolution rates.
- Human-like conversations that keep your customers engaged and easily solve their queries.
- Helps you utilize relevant data by providing game-changing insights in real time.
Pricing:
Free plan: ❌
Poly does not have a free trial or plan. However, you can request a demo of the tool before committing to the tool.
8. Zendesk
Zendesk AI chatbot is an AI Assistant and Answer Bot that enables businesses to communicate with their customers in real-time. It’s part of the Zendesk Suite, which provides a complete solution for ticketing, messaging, help center, voice, and powerful AI.
Key features: Enables you to monitor visitor behavior, trigger proactive chats, and send targeted messages based on their actions. Facilitates asynchronous interaction, so customers can pause a conversation on one channel and pick it up later on another. Sunshine Conversations feature unlocks group messaging and custom AI chatbots. Provides analytics and reporting to measure and improve your chat performance.
Pricing:
Free plan: ❌
While Zendesk doesn't offer a free plan, free trials for its Zendesk Suite plans are available. Get in touch with them on their pricing page.
AI speech recognition tools
AI analyzes and transcribes audio and videos to better understand and keep track of meetings, conferences, and conversations. Here are some of the popular speech recognition AI tools you can use:
9. Fireflies
Fireflies is an AI notetaker and recorder that helps you record, transcribe, search, and analyze voice conversations. It automates your meeting notes so you can take advantage of important conversations.
Key features:
- Fireflies have passed the accuracy benchmarks and can accurately transcribe recordings and audio files.
- Lets you search for keywords, themes, and topics to save time and find what you are looking for.
- Fireflies can accurately transcribe conversations in various accents across various industries.
Pricing:
Free plan: ✅
Fireflies has a free plan with limited transcription credits and only 800 minutes of storage. To upgrade, you can choose from pro, business, and enterprise plans starting from $18 monthly. You can get it at a 40% discount if you choose to pay yearly. Check the full pricing plan here.
10. Assembly
Assembly uses AI models to recognize speech, detect speakers, summarize speech, etc. The use cases for this tool include AI transcription and captions, summarization, and audio/video content moderation.
Key features:
- Assembly is a feature-rich AI speech recognition tool, including speaker labels, custom spelling and vocabulary, and more.
- Provides usage-based pricing to scale according to product demand and shift priorities.
- Provides sentiment analysis, entity detection, profanity filtering, and topic detection.
- If you have no coding knowledge, you can try out its no-code playground.
Pricing:
Free plan: ✅
With the free plan, you can transcribe 5 hours of audio/video per month. Several other plans charge you per second. Check the full pricing plan here.
11. Voicegain
Voicegain helps you transcribe and analyze meetings and videos accurately. You can deploy this tool in your private infra or use the cloud it offers. You can also train your data to build tailored models and get high accuracy.
Key features:
- You can submit the audio transcription file by sharing the meeting browser link.
- You can also upload pre-recorded video content.
- Extracts topics, positive and negative segments of your meetings, and highlights in the transcription using sentiment analysis.
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Pricing:
Free plan: ✅
The free plan comes with limited minutes, storage, and users. To upgrade, you can choose from individual, team, and enterprise plans starting from $15 per month.
Text-to-speech conversational AI tools
AI voice generators or AI text-to-speech tools can help you save lots of time and budget with human-like voices and scalable content.
12. LOVO
LOVO is an AI voice generator and text-to-speech platform that lets you generate audio and videos for numerous purposes, including marketing, advertising, education, training, etc.
Key features:
- Has 400+ human-like emotional voices with over 140 languages to choose from.
- You can easily dub, edit, and add voiceovers, background music, and sound effects to the tool.
- You can even create covers for your videos with its interactive art generator, create copy, add subtitles, and correct pronunciation.
Pricing:
Free plan: ✅
The 14-day free trial includes 20 minutes of video generation and 1 GB of storage. Upgrade to basic, pro, and pro+ plans starting from $25. You can save 25% if you choose to pay yearly. Check the features with pricing here.
13. Speechify
Speechify is one of the most popular text-to-speech APIs that turns written text into spoken words in a human-like voice.
Key features:
- Its high-quality AI voices can read up to 9x faster than the average reading speed.
- Anything you save to the Speechify library instantly syncs across devices so that you can listen to it anytime.
- The reading voices sound natural and human-like and are available in over 50 languages.
Pricing:
Free plan: ✅
The free plan is only 2 days and includes 10 standard reading voices and limited features. You can unlock various other features and unlimited voices with its premium plan for $11.58 monthly. You can check the full pricing plan here.
14. VEED
VEED is an AI software that converts text to speech using an AI voice generator. You can use it for subtitles, translation, marketing, social media, e-learning, training meetings, conferences, and sales videos.
Key features:
- Converts any text into speech and adds it to any video straight from your browser.
- Provides realistic AI human voices, and you can edit, add subtitles and transcribe all in one tool.
- VEED not only lets you convert text to voice but also allows you to use all the video editing tools to create professional-looking videos.
Pricing:
Free plan: ✅
The free plan lets you create unlimited 720p videos with a watermark, and you can only work with videos for up to 10 minutes. To scale, you can try its pro, business, and enterprise plans starting from $599 per month. Check all the plans here,
15. Murf
Murf provides a versatile text-to-speech AI voice generator that allows you to create studio-like professional-looking videos in minutes. You can also use video cloning, voice changer, and voiceover.
Key features:
- Murf provides different voices for different professions like an author, product manager, marketer, podcaster, etc.
- You can control pitches and voice and insert pauses as required.
- Murf has over 120+ text-to-speech voices in over 20 languages.
Pricing:
Free plan: ✅
The free plan has only 10 minutes of voice generation with no downloads. To upgrade, you can try the basic, pro, and business plans at $29 monthly. You can get 33% off if you pay yearly.
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Voice-activated AI virtual assistants
Voice-activated virtual assistants are AI-powered tools that can be installed on your smartphones, home speakers, and other platforms. These types of assistants can be super helpful for people with disabilities. Some of these popular virtual assistants are:
16. Alexa
Alexa is a voice-controlled virtual assistant developed by Amazon. It is primarily used through Amazon Echo devices but can be used on other devices, such as smartphones and tablets. Alexa uses NLP and artificial intelligence technologies to provide voice-activated services and functions to make your life easier.
17. Siri
Siri is a voice-activated virtual assistant developed by Apple. It is available on Apple devices such as iPhones, iPads, Macs, Apple Watches, and HomePods. Siri, like Alexa, also uses NLP and AI to provide various services, from calling to making notes.
18. Google Assistant
Google Assistant is a voice-controlled virtual assistant available on various devices, including smartphones, smart speakers, smart displays, smart TVs, etc. Google Assistant can help you search for anything using just your voice.
19. Replika
Replika is An AI companion created to be your companion, a mentor or partner who is always by your side and eager to learn. Replika is always ready to chat when you need an empathetic friend. The best thing about this AI companion is that it is all about you, meaning it sees the world through your eyes.
Wrap up
Conversational AI tools are created to provide better automation, increase productivity and give an immersive experience. These tools include chat and voice bots, text-to-speech, speech-to-text, and voice-activated virtual assistants. All of these help you conversate effectively with less effort and time.
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