The Ecommerce industry has witnessed exponential growth in recent years, with online shopping becoming the preferred method of retail sales for many consumers. As a result, supply chain and shipping logistics have taken center stage, playing a crucial role in customer experience and satisfaction. In this blog post, we will explore 9 Ecommerce shipping statistics that shed light on the latest trends, consumer expectations, and the significant impact shipping has on the Ecommerce industry. These statistics highlight the key factors Ecommerce retailers must consider to thrive in today's competitive online business landscape.
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How do we collect these statistics?
To ensure statistical accuracy, we collect these Ecommerce shipping statistics from reputable studies conducted by Ecommerce companies. Reliable sources, Growth devil, Statista and more, serve as valuable resources for gathering insights into consumer behavior, market dynamics, and the Ecommerce fulfillment process.
9 Ecommerce shipping statistics
Here are 9 Ecommerce shipping statistics that provide valuable insights into the online shopping experience, supply chain management, and customer expectations:
- Free shipping is the top reason people shop online. 49.7% of people agreed that free shipping is the main reason they shop online, while 38% shop because of discounts and coupons. [Source: Growthdevil]
- 95% of Ecommerce consumers want their shipping issues resolved in transit. [Source: Upperinc]
- According to a survey conducted in 2022, around 69 percent of surveyed Ecommerce enterprises in Vietnam confirmed having their own shipping method to deliver products to consumers. Meanwhile, about 64 percent of them said they used third-party delivery services. [Source: Statista]
- The average shopping cart abandonment rate approximates 70%. Shipping fees and other extra costs are the main reason why shoppers decide not to finalize the purchase online. [Source: Webinterpret]
- 24% of shoppers pay more or add more products to their carts to get free shipping. [Source: Growthdevil]
- Almost 74% of shoppers say that they like to purchase when they get free shipping. [Source: Growthdevil]
- 35% of people prefer discounts over free shipping. [Source: Growthdevil]
- 67.77% of US shoppers value two-day shipping when shopping online, underlining the importance of fast shipping in Ecommerce. [Source: Zipdo]
- The average cost of shipping an Ecommerce order is $7.96. [Source: ileeline]
Conclusion
In conclusion, these Ecommerce shipping statistics shed light on the importance of offering free shipping, providing fast shipping options, and considering the impact of shipping on customer purchasing decisions. By understanding these trends and incorporating them into your Ecommerce strategy, you can enhance customer satisfaction, increase retention rates, and ultimately drive more sales.
