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Constant Contact Vs Campaign Monitor Comparison (2024)
Hey there, if you’re deep in research to find the best email marketing platform for your brand, you’ve come to the right place. To make this easier for you, below table has a detailed overview of Constant Contact vs Campaign Monitor, to help you choose the right platform. If you want to talk to an expert to help you decide, feel free to book a demo.
How Constant Contact compares with Campaign Monitor
Here’s a summary and non-biased comparison between Constant Contact and Campaign Monitor on the basis of email marketing features
| TL;DR |  |  |
|---|---|---|
| Email editing and creation | Provides a basic email editor and HTML editor. Editor can create HTML emails | Provides a basic email editor, HTML editor and a text editor. Editor can create HTML emails only. |
| Automation | Automations have very basic email handling capability that can send email only | Automations have basic email handling cabability along conditions to perform basic email marketing. |
| Integration | 5000+ integrations | 107 integrations |
| Transactional emails | No. Possible with email integrations | Yes |
| Ease of Access | Basic email editing and sending software but has a lot of integrations. Doesn't require dedicated learning as it can be self taught | Basic email marketing software with every other requirement but lacks at places where we expect automation triggered from 3rd party. Also, creating email editing capability is low |
| Customer Support | Live phone and chat support, learning resources, personalized kickoff call | Email Support, In-App dedicated support, In-App Knowledge base, Customer Support |
| Interactive emails | No | No |
| Other marketing features | ○ Websites builder for landing pages ○ Event marketing to create and promote events ○ CRM for marketing and sales ○ eCommerce to sell products or services ○ SMS, Social media, and Mobile App software also | - Signup forms for pages <br> - SMS marketing <br> |
Why not consider an email marketing tool that gets 3x conversions?
Interactive Emails
Create & send dynamic forms for customer feedback, product reviews, NPS surveys, and so much more.
Dedicated Human Support
Get support whenever you need it via email, live chat, slack, or calls.
Automate pre-built user journeys
Trigger emails based on Webhooks, conditional logic, time delays, and more.
Detailed comparision of Campaign Monitor, Constant Contact, and Mailmodo
Email Creation
When a tool has features like a drag-and-drop editor, pre-made templates, and interactive widgets, creating emails is quick and fun.
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Template editor | Can create from scratch or select template from library | Can create from scratch or select template from library | Can create from scratch or select template from library |
| Drag and Drop | Elements can be dragged and dropped any where within the email | Elements can be dragged and dropped any where within the email | Selection (single click) based template editor, can only stack new layout and elements at the selected position. To move elements up and down, there is a up and down button |
| Email Dimensions | Have fixed width 680 px | Have fixed width of 600 px | 3 Width options(600px, 700px, 800px) are provided(that resemble industry standards). Rich text emails can be sent with full width email |
| Pre-made layouts | 12 layout designs, categoried as per use case Can also be filtered: Single column, multi column, multimedia and text | 4 layout to select from - Newsletter, Welcome, Annoucements and Update | 12 variations of layouts to select from |
| Pre-made blocks/modules |
| Not Applicable |
|
| Ability to save & reuse blocks | No | Not Applicable | Can save any layout block |
| Design Options | Common options like email bg color options are provided | Common options like email bg color options are provided but email padding doesn't exist | Common options like pading, email body and email bg color options are provided |
| Supported Email Fonts | Total 45 fonts
| Total 37 fonts | Total 46 fonts
|
| If non-standard font is used | No Prompt | No prompt | Prompts are provided for Web Safe fonts while editing. In case, non-email safe font is use, then Mailmodo replaces it with a fallback font for clients where the fonts are not supported |
| Template preview | Only HTML display with toggle between desktop and mobile screens | Only HTML email with side by side display of desktop and mobile screens | HTML and AMP are displayed together with toggle between desktop and mobile screens |
| Template testing | Only HTML. and supports unlimited testing | Only HTML and supports unlimited testing. | HTML and AMP versions are different, supports unlimited testing |
| Adding custom HTML code | No | No | No |
| Rich text editor | No | No | Yes |
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| In-product templates | 410 and growing templates | 120 and growing templates | 67 and growing templates |
| Has a template inspiration gallery | Same as the in product templates | Yes, free inspiration gallery | Yes, free inspiration gallery |
| Inspirational Templates count | Same as the in product templates | 108 templates | 200+ templates |
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| AMP email creation | No | No | Support AMP email creation with no code WYSIWYG editor. Doesn't require coding knowledge |
| Whitelisting support | No | No | Provides dedicated whitelisting support |
| Automatic HTML fallback | No | Yes | Yes |
| Customize HTML fallback | No | Yes | Allows customization for manual inputs |
| Sending AMP emails | No | No | Yes |
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Interactive AMP widgets | 3 AMP elements | No AMP elements | 16 AMP elements |
| Carousel/Image Carousel | No | No | Yes |
| Accordion | No | No | No |
| Basic Event invitation | Yes, aka RSVP | No | Yes,with forms |
| Add to calendar | No | No | Yes |
| Calendly | No | No | Yes |
| Zoom Webinar | No | No | Yes |
| Shopify Card Abandoment | No | No | Yes |
| Shopify Product Recommendation | Yes | No | Yes |
| Poll | Yes | No | Yes |
| Live Price Ticker | No | No | Yes |
| Star Rating | No | No | Yes |
| NPS Rating | No | No | Yes |
| Thumbs up or down | No | No | Yes |
| Emoji Rating | No | No | Yes |
| Chip selection | No | No | Yes |
| Spin the Wheel | No | No | Yes |
| Quiz | No | No | Yes |
| Gokwik | No | No | Yes |
| Form | Yes | No | Yes |
| Star Rating | No | Not Applicable | Yes |
| Thumbs up or down | No | Not Applicable | Yes |
| Thumbs up or down | No | No | Structured for case specific |
| Star Rating | No | No | Yes |
| Form Submission capture | No | Not Applicable | Automatic collection and storage of form submission data. Export options available |
| Conditional forms | No | Not Applicable | Yes |
| Step wise forms | No | Not Applicable | Yes |
| Hidden field | No | Not Applicable | No |
| Form fields | No | Not Applicable | 15 field options |
| Dropdown | No | Not Applicable | Yes |
| Radio | No | Not Applicable | Yes |
| Checkbox | No | Not Applicable | Yes |
| Emoji | No | Not Applicable | Yes |
| Thumbs up or down | No | Not Applicable | Structured for case specific |
| Text | No | Not Applicable | Yes |
| Multiline | No | Not Applicable | Yes |
| Image Link | No | Not Applicable | Structured for case specific |
| Date picker | No | Not Applicable | Yes |
| Time picker | No | Not Applicable | Yes |
| Phone number | No | Not Applicable | Yes |
| Single chip | No | Not Applicable | Yes |
| Multichip | No | Not Applicable | Yes |
| Star Rating | No | Not Applicable | Yes |
| Nps Rating | No | Not Applicable | Yes |
Contact & Campaign
Your email campaigns perform better when your tool monitors your subscriber’s behavior. You can use it to create dynamic segments and optimize for open rates.
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Triggered | No, but possible via automations | Yes | Yes |
| Bulk | Yes | Yes | Yes |
| AB testing subject line | Yes | Yes | Yes |
| Sending Schedule | Send and Schedule are two different options | Send and Schedule are two different options | Supports email sending by send now, schedule later and fragmented scheduling |
| Fragmented/Batch Scheduling | No | No | Yes |
| Send time optimization | No | No | Yes |
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Dynamic segments | Yes | Yes | |
| Static segments | No | Yes | |
| Segment on basis of campaign activity | Yes | Yes | |
| Pre-built segments | Yes | based on engagement | |
| Contact-level campaign data | Yes | Yes | |
| Add contacts via | Create a contact, Type or paste contacts, Upload a file, Integrations, Upload unsubscribed emails, Sign-up forms, Facebook lead ads | Manually, CSV, API, Apps, CRM, etc. |
Automation
You are more productive when you have set up automations to trigger emails based on a contact’s activity - clicks, opens, submissions, and more.
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Journey Advancement | Basic email handling | Basic email handling with very limited trigger and automations | Basic email handling and webhooks available |
| Drag & drop journey builder | No | No | Yes |
| Trigger options | 7 trigger options
| 8 trigger options
| 12 trigger options and 5 Categories of start point
|
| Rules/Conditions | 1 Rule
| 5 Rules
| 9 Rules
|
| Actions | 2 Actions -Send Email or Time delay | 2 actions Email, Delay | 6 Actions Send campaign, Webhook, Add contact to a list, Remove contact from a list, Update contact property, Exit journey |
| Limitations | Pre select triggers and limited and no webhooks or APIs. Also, don't have logical actions or conditional statements | Only one trigger point and limited actions | Only one trigger point, also post webhook you cannot proceed further with journey. There is only API entry point and no webhook trigger |
| Web/App/External event triggers | Yes | Yes | Yes |
| CRM triggers | No | Yes | Yes |
| Pre-made email flows | No | Yes, aka work flow guides | No |
| Email flows Inspiration | No | No | Yes, have a dedicated industry wise research to send engaging drips. |
Analytics
What your email marketing tool can track, you can improve. Data on opens, clicks, bounces, and unsubscribes are a must-have. Some tools also have advanced features like click heatmap.
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Opens | Yes | Yes | |
| Clicks | Yes | Yes | |
| CTOR | Yes | Yes | |
| Submissions | Yes, requires extra clicks to reach the submissions, also hard to locate the option | Yes | |
| Bounces | Yes | Yes | |
| Blocked | Yes | Yes | |
| Unsubscribe | Yes | Yes | |
| Spam complaints | Yes | Yes | |
| Forwards | No | Yes | |
| Device usage | Yes | Yes | |
| Email clients | No | Yes | |
| Link click tracking | Yes | Yes | |
| Click heatmap | Yes | Yes | |
| Custom analytics dashboard | No | No, upcoming | |
| Graphical rep | No | No |
Customer Support
Most email platforms provide chat and email support, while a few also help you with human customer support. You can choose a tool based on your preferred mode of communication.
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Trial Period | 60 days | Using free trial, one can send campaigns to up to 5 people | 21 days on all plans |
| Customer support | Live phone and chat support, learning resources, personalized kickoff call | Email Support, Phone Support, Deliverability support, Help center, Training videos, Email academy | Includes video tutorials, knowledge base, ticketing system, live chat, email support, personalized kick off call and onboarding manager too |
| Account activation | Double opt in and email verification | Email verification | Generally email verification is done. 2-factor authentication can be configured manually |
| Onboarding form | Onboarding form requires:
| Onboarding form requires:
| Onboarding form requires:
|
| Product education |
| No education but redirects from dashboard to section based on requirement |
|
| Product theme | Light theme | Light theme | Light theme |
| Feature | constantcontact | campaignmonitor | Mailmodo |
|---|---|---|---|
| Dynamic data | No | Yes, but complex | Yes |
| Spam testing | No | Yes | No |
| Integrations | 5000+ integrations More details. | 107 Integrations More details. | 21 integrations More details. |
| Drag and drop | Yes | Yes | Yes |
| Transactional emails | No, but possible with email integrations | Yes | Yes |
| Content optimization | No. | No | No |
| REST API | Has basic email marketing properties, and Campaign and automation level details Refer this page to understand in detail. | Yes Has email, campaign and journey level APIs Refer this page to understand in detail. | Has basic email marketing properties, and Campaign and automation level details Refer this page to understand in detail. |
Frequently asked questions
Everything you need to know about the product and billing.
You can try Constant Contact for 60 days for free if you’re living in the US. If you’re outside of the US, you can try it for free for a month to send 2,400 emails monthly to 100 contacts. But only on the condition that you share your payment details upfront. After a month, you’re upgraded to the paid plan, which can be expensive for companies just starting out. On the other hand, Constant Contact alternatives like Mailmodo are more affordably priced.
We recommend you to use Constant Contact if you run events and want to manage registrations and invitations via email marketing. But we don’t recommend the tool for businesses that need advanced automation. They offer basic automations but flexible and sophisticated automation workflows are missing. Instead, Constant Contact alternatives like Mailmodo offer custom multistep automations at a more affordable price. Mailmodo also had a way better price-performance ratio, as compared to Constant Contact.
A common complaint among Constant Contact users is that they often have to ask their customers to whitelist their emails to ensure they’re receiving newsletters. The IPs from Constant Contact are found in many blacklisted databases such as Mxtoolbox. Constant Contact’s high spam rate can deter you from achieving good email deliverability.To go spam free and achieve better deliverability, we suggest using Mailmodo. We provide you domain warmup, quality product support, no spammy contacts, and abundant expert consultations.
You can create an account for free to try Campaign Monitor and send an email campaign to five contacts. If you exceed the contact limit, you will have to buy the paid plan starting from $9/month, where you can send emails to 500 contacts. For a more affordable alternative, you can consider using Mailmodo.
Campaign Monitor is not HIPAA compliant. Although they’ve signed a Business Associate Agreement (BAA), Campaign Monitor won't allow you to utilize their service to send emails containing Protected Health Information (PHI). If you’re looking for a HIPAA compliant ESP, consider using Mailmodo.
Subscribers have frequently expressed frustration with Campaign Monitor for its high spam rates and occasionally blocked servers. Use Mailmodo if you want a higher deliverability rate. We assist clients with domain warming, stop spammers, and provide advice on increasing deliverability rates.
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